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Jewellery Care

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Galio jewellery is designed to give you lasting pleasure. We pride ourselves in offering you the best service available. To maintain your jewellery's appearance, please follow the simple steps below.

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• Please bring your jewellery in regularly for a check up, at least annually. We will check for loose stones and any signs of wear and recommend any action.

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• Always separate items in your jewellery box to prevent them scratching each other

 

• Clean regularly using a soft toothbrush dipped in warm water and a mild liquid detergent, rinse and pat dry

 

• Take care, when playing sports, rough work or doing the dishes! Even though precious jewellery is durable, it does become dented and scratched in wear.
 

• Be aware that gemstones are crystals and can be chipped or cracked through knocking against a hard surface. Some items of jewellery are not suitable for everyday wear – for example emeralds & pearls. These are more susceptible to damage if worn heavily.

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• Clean pearls, emeralds and opals with specialist cleaners- ordinary detergents will make them dry out. Emeralds also benefit from a drop of almond oil applied to the back of the stone after cleaning

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• Please note: matt finishes will wear off on rings and bangles, they should be regularly maintained using a matting block. Please pop into the shop for this to be done or ask a member of staff for more details.

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​Goods purchased at Galio are guaranteed for two years against manufacturer's defects. This does not cover damage caused by inappropriate treatment of goods - violent shock, obvious knocks or drops.

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